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Collaboration and Integration with Adobe Acrobat X and Microsoft SharePoint and Microsoft Office

June 21st, 2011 by Devender Aerrabolu

Team collaboration and project review cycles can be enhanced and improved with the new integration of Adobe Acrobat X with two of Microsoft’s major enterprise software applications: SharePoint and Office.

Adobe has recently announced built-in support for SharePoint within Acrobat X; supported versions include SharePoint 2007 SharePoint 2010, Office 2003, Office 2007, and Office 2010. Many IT departments already integrate SharePoint with Office, but the editing limitations of PDF documents limited the collaboration of PDF documents.

The PDF format is the defacto standard for the secure exchange of documents and the format is accepted around the globe because of the clarity of the various content types and the accessibility by anyone with the free Adobe Reader software. With the new integration of Acrobat X with SharePoint, enterprise teams can now collaborate with PDF documents as easily as with Office documents.

Forrester Consulting recently completed a study called “Building the Future of Collaboration”. Results of the study showed that fully two-thirds of knowledge workers in the United States and in Europe regularly collaborate with colleagues in other locations and different time zones. The most-often used collaboration tool has been email, but that has presented several challenges:

Documents must be sent as attachments to emails and must be opened, edited, and commented on other disparate operating systems.

Email attachments often have a size limit and consume a high amount of space on enterprise servers.

Email is often not secure after it leaves the corporate firewall.

The seamless integration of Adobe Acrobat X into the SharePoint and Office platforms overcome the deficiencies of email collaboration by creating a digital collaboration solution. The document owner first creates a PDF file using an ad-in called “PDFMaker” and prepares it for review by uploading it to the SharePoint Server with an automatic link to the document and invites reviewers to leave comments. The document owner automatically receives and compiles comments from the reviewers all in one document. Reviewers can see the review deadline, see who else has responded, and supplement the comments of others.

The final document can be password protected and archived on the SharePoint server for future reference. All reviewed and archived documents are searchable with the free Adobe PDF Filter.

The Next Generation of Microsoft Dynamics CRM

April 27th, 2010 by Bill Martin

While the folks in Redmond can take some comfort in being the fastest growing CRM solution among the “Big 4″, they are also cognizant that they are still fourth in the market behind Oracle, SAP and Salesforce. At Convergence 2010 this week in Atlanta, the product management team for Microsoft Dynamics CRM discussed some of the ways they hope to enhance their positioning against the other three.

The newest version of the platform, Dynamics CRM 5.0, is targeted for release at the end of 2010 and will address some of the key issues voiced by the user community with the current release. “The focus is on simplicity, innovation, and value” remarked David Patterson in his presentation at Convergence. As an example of the value focus, he highlighted the introduction of Dynamics CRM in 41 languages, and the inclusion of their proprietary solution accelerators available for no additional charge.

In a Q & A session at Convergence, Craig Unger, general manager of Dynamics CRM R&D emphasized both the flexibility and integration capabilities of Dynamics CRM 5.0. “A couple years ago, we talked about the cloud as the power of choice. Increasingly we’re talking about the cloud and software plus services…a hybrid approach.” He addressed the importance of the “consumerization” of Dynamics CRM 5.0 – “delivering the experience as the user does.” This includes, for example, integrating CRM with Outlook, having “little bits of CRM on your mobile phone,” and being able to capture leads from social networks, all without having to go back and forth between two or three applications.

It also appears that Dynamics CRM 5.0 will provide an improved user interface and data visualization features, enhanced sales and marketing capabilities, and tighter integration with Microsoft’s SharePoint Server collaboration platform, things that users have been asking about since the release of CRM 4.0.

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